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Privacy Policy

How SayZ handles account data, conversation context, AI generation, payments, and browser extension permissions.

2026/06/03

Introduction

SayZ is an AI reply copilot for global business communication. This Privacy Policy explains how SayZ handles account data, conversation context, AI generation, payments, and browser extension permissions.

Information We Collect

We may collect the following information when you use SayZ:

  • Account information: name, email address, authentication provider, and account settings.
  • Reply profile data: tone preferences, business rules, pricing rules, delivery rules, excluded services, and forbidden claims.
  • Conversation context: visible client-message context captured in supported browser workflows or context you paste manually.
  • Generated drafts: AI reply drafts, risk warnings, and usage information needed to operate the service.
  • Billing information: plan, payment status, credit package, customer identifiers, and payment provider metadata.
  • Technical data: browser type, device information, IP address, logs, and analytics events used to secure and improve the service.

How We Use Your Information

We use information to provide account access, profile settings, credit balances, billing status, context-aware reply drafts, risk warnings, support, security, and product improvements.

Browser Extension Permissions

The SayZ browser extension may request permissions needed to detect supported message workflows, open the side panel, read visible conversation context, and help place reviewed text into a composer. Unsupported sites can be used through manual context paste instead.

AI Providers

SayZ may send the context and instructions needed for generation to AI model providers. Only include context that is necessary for the reply you want to draft. AI output should be reviewed before use.

Third-Party Services

SayZ may use third-party services for authentication, payments, email, analytics, storage, support, and AI generation. These providers process information only as needed to operate SayZ.

Data Retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You can contact support to ask about account data or deletion.

Human Review and Manual Sending

SayZ drafts replies. You review, edit, copy, insert, and manually send the final message. Do not rely on a generated draft as legal, financial, or professional advice.

Contact

For privacy questions, contact support@sayz.ai.